If the Client wish to cancel for any reason, cancellation fees will be imposed. These are calculated as a percentage from the day that the booking form is received by the Company.
- Cancellation within 30 days before the tour: Explore Andros will refund the whole paid amount,
- Cancellation 29-15 days before the tour: Explore Andros reserves 20% of the paid amount to cover administration expenses and cancellation fees of the hoteliers or other main service providers.
- Cancellation 15-7 days before the tour: Explore Andros reserves 30% of the paid amount
- Cancellation 7-0 days before the tour: Explore Andros reserves 50% the whole paid amount.
- In the case of no show of a Client in a tour Explore Andros reserves the right to keep the whole paid amount.
- In case of bad weather making it impossible to operate the activity, our common practice is as follows:
- We recommend an alternative day, if you can’t participate another day
- We recommend another activity, if you don’t want to do something else
- We refund the full amount, as long as this is mutually agreed upon at latest the night before the scheduled activity day by 20.00pm.