Refund Policy

If the Client wish to cancel for any reason, cancellation fees will be imposed. These are calculated as a percentage from the day that the booking form is received by the Company.

  • Cancellation within 30 days before the tour: Explore Andros will refund the whole paid amount,
  • Cancellation 29-15 days before the tour: Explore Andros reserves 20% of the paid amount to cover administration expenses and cancellation fees of the hoteliers or other main service providers.
  • Cancellation 15-7 days before the tour: Explore Andros reserves 30% of the paid amount
  • Cancellation 7-0 days before the tour: Explore Andros reserves 50% the whole paid amount.
  • In the case of no show of a Client in a tour Explore Andros reserves the right to keep the whole paid amount.
  • In case of bad weather making it impossible to operate the activity, our common practice is as follows:
  1. We recommend an alternative day, if you can’t participate another day
  2. We recommend another activity, if you don’t want to do something else
  3. We refund the full amount, as long as this is mutually agreed upon at latest the night before the scheduled activity day by 20.00pm.